The A.I.T.I. Code of conduct supplements the Ethical Code for enterprises operating in moving services published by Unioncamere.

The A.I.T.I. Code of conduct, adhesion to which is a premise and condition for membership and new enrolment in A.I.T.I., also sets out some considerations of principle, provides some specific prescriptions, and describes the chief usual procedures.

The complex moving activity is defined and configured in regulatory terms only in the relationship between customer and mover, precisely at the moment of entrusting a single mandate by executing a single contract.

The term “single contract” is to be understood as a document that describes and regulates all the operative phases of a move, and structures the single mandate entrusted by the customer to the mover:

  • technical on-the-spot inspection;
  • quotation of expenses;
  • preparation of furniture and personal effects to be moved;
  • transfer from the place of origin to that of destination by land, sea, or air;
  • any importing or exporting customs operations;
  • delivery to the new domicile of destination;
  • holding in deposit, where applicable;
  • insurance.

A.I.T.I. adopts the model moving contracts published by Unioncamere, attached to and an integral part of this Code of conduct. The moving service performed by private parties in operative areas in which public bodies do not act and do not deliver similar services, in favour of natural or legal persons that are dealing with an important and problematic episode in their existence, may be defined as a service of social interest and of public utility.

Moving is in fact the complex set of operations needed to transfer from one place to another the furniture and personal effects of one or more natural persons, or the furniture, technical equipment, and documentation of a legal person or of a public or private body.